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Emergency Services

Emergency Medical Services are provided to Storey County through the Storey County Fire Department. Your Firefighters and Emergency Medical Service personnel are the first responders to an accident, call for emergency aid and other incidents requiring immediate medical attention. Storey County Emergency Medical personnel provide 24 hour-a-day advanced life support and pre-hospital emergency medical care for the entire population of Storey County. We operate four ambulances and provide lifesaving care for patients prior to their transport to the local hospitals.

Ambulance Billing

In order to provide funding for ambulance operations we charge for services. These charges are paid directly to the fire department and used for day-to-day operational expenses. Your department places high expectations and demands on the team members in that the fire staff is also your EMS staff. Oddly, it is important to note that EMS response comprises approximately 83% of the overall call volume but billings only comprise 3.3% of the funding. The remaining balance of expenses are funded by Ad Valoreum and SCCRT funds to enable the service to provide immediate response abilities.

We bill your insurance company directly for ambulance services.  For any remaining balances, we accept personal checks, money orders, cashier's checks and credit cards.  If you have questions regarding your ambulance billing please feel free to call us during normal business hours at 775-847-0954 or email arussell@storeycounty.org.

Frequently Asked Questions

Insurance Information Form

Financial Hardship Policy & Application

Deceased Affidavit

Additionally, we have established a Ambulance Subscription Program. To review the subscription program click here.

Because of our topography and beautiful rural Nevada setting, we frequently require the use of Care Flight or Cal Star services to transport patients. The guidelines used to determine criteria for flying medical patients is established and overseen by our Medical Director. Some of the factors include, but are not limited to, national standards for Emergency Medical Services, severity of injury, golden hour trauma criteria, time and distance to the closest emergency room by ground versus air ambulance and a myriad of other factors all considered when determining this criteria. The good news regarding using air ambulances is that REMSA now offers a very reasonable ambulance subscription program that you may review by clicking here.

 

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